Government slams proposed EU 28th contract law regime as the Esperanto approach
The Government has called a European Union proposal for an alternative voluntary new legal system for contract law as the Esperanto approach. This comment came in a response to a European Commission...
View Article“We Buy Any Car”…just not at the price you think
We Buy Any Car, the online company that buys cars from consumers for re-sale, has agreed to provide written undertakings as to its future conduct after the OFT claimed that the company’s pricing...
View ArticleLaw Commission consults on new laws to give consumers rights to compensation...
The Law Commission is consulting on new laws that would give consumers the right to claim compensation and redress from businesses for misleading and aggressive selling practices. The Consumer...
View ArticleEuropean Commission looks to introduce online arbitration process for...
The European Commission is looking to introduce a new online arbitration system for low value cross-border business-to-consumer disputes to save consumers having to go through the court process. This...
View ArticleMinimum 12- to 36 month gym memberships were unfair – OFT v Ashbourne...
The Office of Fair Trading has successfully obtained an injunction against someone who recruited new members for their gym and health club clients. In the standard agreements that X advised their...
View ArticleOFT wins court order against online trader who refused to deliver on time or...
The Office of Fair Trading has successfully obtained a judgment in Cardiff County Court against an online trader who breached various consumer laws. In particular, Mr Arora: Failed to deliver the...
View ArticleSupplier must replace faulty goods that consumer installed even if cost of...
The European Union Directive on Certain Aspects of the Sale of Consumer Goods and Guarantees provides for consumers anywhere in the EU to have rights for goods to be repaired or replaced or have money...
View ArticleOFT tells travel companies to be clear about what they charge
The Office of Fair Trading (OFT) has told travel companies that all debit and credit charges must be made clear from the start of an online booking, and a failure to comply could lead to the OFT taking...
View ArticleLaw Commission consults on new law to give consumers remedies for misleading...
The Law Commission is consulting over new laws to better protect consumers against misleading selling. The Government implemented the European Union’s Unfair Commercial Practices Directive 2005 with...
View ArticleOnline sales continue to grow rapidly
Online sales in the UK continue their rapid expansion. Latest figures show that purchases made over the Internet have now reached nearly 10% of all UK retail revenue. The sales from one June to the...
View ArticleTripAdvisor strongly denies claims of dishonesty on its site as ASA...
TripAdvisor – the website where travel lovers post reviews of their holiday experiences – is coming under the scrutiny of the Advertising Standards Authority after a complaint has been that its site...
View ArticlePrice comparison sites that only compared their own products told not to be...
Two price comparison web sites have been ordered by the Office of Fair Trading to come clean and be clearer about whether they are in fact their comparing prices with those of third parties. One...
View ArticleSony requires PlayStation Network users to sign up to terms and conditions...
Sony has required its PlayStation Network users to sign up to new terms and conditions that would amount to their waiver of the right to take part in collective legal action, or so-called “class action...
View ArticleGovernment proposes new single consolidated Consumer Bill of Rights
UK consumer laws will be merged into a single consolidated law, according to Government proposals. Currently, there are 12 statutes and Regulations, some of which overlap. The UK will also need to...
View ArticleOFT attacks confusing Government plans to reform consumer protection bodies
The Office of Fair Trading has attacked the Government’s proposed plans to reform the roles of various consumer protection bodies, in a response to a Government consultation. The OFT says the changes...
View ArticleConsumer Rights Directive adopted to merge and enhance consumer rights
The Consumer Rights Directive has been adopted by the European Union Council of Ministers and will become law across the EU. The Directive will combine rights of consumers in various situations into...
View ArticleEuropean Commission sets out plans for 28th contract regime
The European Commission has set out its plans for the 28th contract law regime. Rather than replace national contract laws, the 28th regime would work as an alternative to a Member State’s contract...
View ArticleTicket exchange website loses as Court of Appeal orders disclosure of...
A ticket exchange website has been ordered to hand over to the Rugby Football Union details of people who have sold on its site England rugby tickets for above the ticket’s face value. Sales above face...
View ArticleUK is best place in the world for online shopping
The UK has a higher proportion of adults who shop online than any other country. OECD figures show that 60% of UK adults bought something online last year. This compares with the average of 30%. The UK...
View ArticleConsumer had case to not pay for online bets made using his account despite...
Cochrane signed up to be a user of Spreadex’s online betting service. In the sign-up process, he ticked a box agreeing to their terms and conditions. He made a series of bets. Then, having left his...
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